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Staffordshire's Leading Award Winning Clinic

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About Us

Staffordshire’s leading skin clinic

Bespoke Skin Clinic is home to a team of highly experience and trained Skin Therapists. Due to the wide range of powerful, cutting edge treatments-which are expertly tailored to each of our clients & celebrities that visit, the Clinic continues to grow. Karen’s vision has lead to Bespoke Skin Clinic being voted “Most Inspiring Salon in Staffordshire” 2011, 2012, 2013 & 2014 – (Professional Beauty Magazine)

Bespoke Beauty Clinic is located in a large stylish, Victorian villa, walking distance from Newcastle under Lyme Town Centre.

Karen Bowen


Karen’s beauty career has spanned over 21 years in addition to bringing a wealth of sales, marketing & scientific experience she gained during her years in the Pharmaceutical Industry. Since opening her first small clinic in 2007, the business has expanded and become the No1 Salon in Staffordshire & Cheshire (Voted by Professional Beauty Magazine-2011, 2012, 2013 &2014) & is now situated in a beautiful Victorian Villa with 6 stylish treatment rooms.

Karen is well known in the beauty industry and is a regular beauty speaker. She has made numerous guest appearances on Signal Radio in addition to writing beauty articles for magazines & the press. She also spends time educating the beauty therapists of the future through her work with the local beauty colleges.

As well as heading up the Senior Education Team, she is the business Creative Director, which involves striving to find the latest Facial treatments & scientific skincare from around the world.
Karen still performs treatments and also has various celebrity clients- TV Personalities, Radio presenters & Footballers wives.
“I started this business with a vision to bring the latest, cutting edge treatments & scientific skincare ranges to Staffordshire & Cheshire. I use my passion for the beauty industry to drive up standards and provide our wonderful clients with the very best treatments available – I want them to leave the clinic looking & feeling fabulous!”- Karen

Paul Bowen


Paul’s background spans over 30 years in Pharmaceutical Sales and Marketing. He concentrates on running the commercial aspects of the business and supporting Karen (his wife) in the general management of Bespoke Skin Clinic. He deals with all the HR, Accounts, partnership relations for the business, business to business, as well as managing our relationships with suppliers.

“Karen & I started the business with the aim of introducing the most innovative, cutting edge treatments & skincare products that we could find. We started this business with 1 client 1 room, now we have close to 5000 clients and 6 treatment rooms. We continually strive to push ourselves for the benefit of our clients”- Paul

Lauren Ballard

Skin Therapist

Lauren started her career in the beauty industry at Bespoke Skin Clinic, working closely alongside Karen Bowen. Her attention to detail and knowledge of the advanced skin treatments are the key factors of her having a large & loyal clientele list, which makes her very much in demand. She has a passion for the Beauty Industry and is currently studying for a Degree in Beauty Management at Birmingham University.

“I love creating the perfect skin to suit every client & their busy lives plus making them look and feel fabulous”- Lauren


NVQ Level 3 Beauty Facial & Body Electrics,
Fully certified in all the Advanced Facial Equipment & Cosmeceutical Skincare Ranges
Fully certified in all Bespoke Skin Clinic Facial, skin treatments & product ranges
Indian Head Massage diploma.

Shellie Hornegold


Shellie’s career in Customer Services Roles has spanned over 25 years and includes large hotel chains and restaurants. She joined Bespoke Skin Clinic in 2012 & now works closely with the management team & therapists. Her efficiency, warm personality & her excellent customer service is loved by all our clients.

“I feel the best part of my job is taking the time to look after our clients needs- I love making them feel special & welcome”- Shellie

NVQ Level 3 Customer Services
NVQ Level 2 Hospitality
Certified in all Bespoke Skin Clinic Cosmeceutical Skin care & Beauty product ranges